SHIPPING POLICY
Digital Products:
- Instant delivery via email after payment
- Download links sent to email address provided at checkout
- Access downloads anytime from your account order history
- No shipping charges for digital products
Physical Products:
Domestic Shipping (United States):
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-3 business days
- Shipping costs calculated at checkout based on weight and destination
International Shipping:
- We ship worldwide
- Delivery times: 2-4 weeks depending on customs and destination
- Customer responsible for customs duties and import taxes
- Tracking provided for all international orders
Processing Time:
- Orders processed within 1-2 business days
- You'll receive tracking information via email once shipped
Shipping Carriers:
- USPS, UPS, FedEx (varies by order)
- Carrier selected based on speed and cost efficiency
Order Tracking:
- Tracking numbers emailed when order ships
- Track orders in your account order history
Lost or Delayed Packages:
- Contact us if package doesn't arrive within expected timeframe
- We'll work with carrier to locate package or provide replacement
Contact: help@opengamingstore.com
